Received a call or letter from us?
Here's who we are, why we may have contacted you, and what you can do next, including how to check that the account is yours.
This is a communication from a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose.
Who we are and why we contacted you
Lonestar Business Solutions LLC purchases consumer accounts that the original lender or a later owner has closed, and works to resolve them. If we contacted you, it's because our records show an account that we now own may be yours. We call from 833-870-2447.
If you don't recognize the account, or think we have the wrong person, tell us. We'd rather know.
How to know it's really us
- Our only phone number is 833-870-2447, and our mailing address is 1070 Montgomery Rd, Unit 697, Altamonte Springs, FL 32714. If you're unsure about a call, hang up and call us back at that number.
- We will never threaten you with arrest or jail.
- We will never ask you to pay with gift cards, cryptocurrency or a wire transfer to a person.
- We will tell you the name of the original creditor if you ask.
Verification and disputes
You can ask us to verify an account or dispute it at any time, using the form below, by phone, or by mail. If you dispute within the period stated in the validation notice we sent you, we will stop collecting the disputed amount until we have mailed you verification. Please don't send your full Social Security number or full account numbers through this website; we'll confirm your identity when we reply.
Payment options
Call us at 833-870-2447 or send a request below, and we'll explain the ways you can pay. If the account is yours and you'd like to resolve it, we can discuss a payment plan or a settlement. There's no deadline to decide, and we'll put any arrangement in writing.
When we call, and when to reach us
We only call between 8 a.m. and 9 p.m. in your local time. If a time or place isn't convenient, such as at work, tell us and we'll stop calling then or there. You can call us at 833-870-2447; if we can't answer, leave a message or send a request below and we'll get back to you.
Your rights
Federal and state law protect you when a debt collector contacts you. To learn more, visit the Consumer Financial Protection Bureau at consumerfinance.gov/debt-collection or the Federal Trade Commission at consumer.ftc.gov.