Support for the work behind the work

Account purchasing & resolution

We purchase consumer accounts that the original lender has closed, and work with account holders to resolve them through clear communication, verification on request and workable payment plans.

• Plain-language contact that says who we are and why we're calling
• Verification and dispute handling
• Flexible payment plans and settlements
• A central Do Not Call list honored on every call

Contacted by us about an account? Go to Your Account.

Staffing & recruiting support

Finding good people takes time most owners don't have. We help you define the role, find candidates and keep your workforce covered.

• Help defining roles and writing job postings
• Candidate sourcing, screening and interview scheduling
• Onboarding paperwork and new-hire coordination
• Support for seasonal and changing staffing needs

Accounting & bookkeeping

Clean, current books make every other decision easier. We keep your financial records organized and up to date.

• Recording and categorizing transactions
• Bank and credit card reconciliations
• Routine monthly reports and summaries
• Organized records ready for your accountant or tax preparer

Accounts receivable

Getting paid for work you've already done shouldn't be a second job. We manage the billing cycle and follow up on what's outstanding.

• Preparing and sending invoices
• Tracking payments and applying them to accounts
• Courteous, professional follow-up on past-due balances
• Aging reports so you can see what's owed and by whom

Accounts payable

Pay vendors on time, avoid late fees and always know what's coming due.

• Collecting and organizing vendor invoices
• Tracking due dates and payment schedules
• Coordinating payments for your approval
• Keeping vendor records and statements in order

Payroll support

We work alongside your payroll provider to make sure your team is paid accurately and on schedule.

• Collecting and checking timekeeping records
• Preparing payroll information for your provider
• Tracking employee changes, rates and deductions
• Answering routine payroll questions

Administrative & back-office support

The recurring office work that eats into your day, handled consistently.

• Data entry and record keeping
• Scheduling and calendar management
• Document organization and filing
• Other recurring office tasks, documented so they're done the same way every time

Customer & vendor support

Prompt, professional responses that reflect well on your business.

• Handling routine customer and vendor inquiries
• Account updates and administration
• Phone and email follow-up on your behalf